Terms of service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the EUGENIEGER website (the "Service") operated by EUGENIEGER ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. General Conditions

By placing an order with EUGENIEGER, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and are legally capable of entering into binding contracts.

2. Products and Pricing

We make every effort to display as accurately as possible the colors, images, and details of our products that appear on the store. However, we cannot guarantee that your computer monitor's display of any color, texture, or detail will be accurate. We reserve the right to modify or discontinue products at any time. Prices for our products are subject to change without notice.

All prices on our website are listed in GBP (£) and include VAT where applicable, unless otherwise stated.

3. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns and Refunds Policy.

4. Prohibited Uses and Compliance with Stripe Policies

You are strictly prohibited from using the site or its content for any unlawful purpose or to engage in any activity that violates our or our partners' policies. As we use Stripe for payment processing, you agree not to use our Service for any activities that would be considered a "Prohibited Business" or "Restricted Business" under Stripe's terms. This includes, but is not limited to, any illegal activities, adult content and services, gambling, and the sale of counterfeit goods or any products that infringe on intellectual property rights. Our store sells authentic products, and we expect our users to respect these laws.

5. Payment Processing

We use Stripe to process payments. By providing your payment information, you agree to Stripe's terms and conditions. You are responsible for any fees associated with your use of Stripe. We are not liable for any issues arising from Stripe's services. You are liable to us and our payment processor for the full amount of all transactions.

6. Disputes, Refunds, and Chargebacks

All sales are subject to our Return and Refund Policy. If you initiate a chargeback or dispute a transaction with your bank or credit card company ("Dispute") outside of our stated refund policy, we may provide evidence of the transaction (such as shipping confirmation) to Stripe to contest the Dispute. You agree that you are liable for the full amount of any Disputes that are resolved against us.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of EUGENIEGER and its licensors. The content you see, hear, or otherwise experience on the Service, including, for example, all code, text, graphics, user interfaces, and images, is protected by intellectual property rights.

8. Limitation of Liability

To the maximum extent permitted by law, in no event shall EUGENIEGER be liable for any indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this Service or with the delay or inability to use this Service.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

11. Contact Us

If you have any questions about these Terms, please contact us.

  • By email: amalkayaerts72@gmail.com

  • By phone: +44 20 3946 9602