Privacy policy

EUGENIEGER ("us", "we", or "our") operates the website [eugenieger.myshopify.com] (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as the requirements of our payment processor, Stripe.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

    • Email address (e.g., amalkayaerts72@gmail.com)

    • First name and last name

    • Phone number (e.g., +442039469602)

    • Address (e.g., billing and shipping address)

    • Cookies and Usage Data

  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • Transaction Data: When you make a purchase or attempt to make a purchase through the Service, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit or debit card numbers), and email address. This "Transaction Data" is securely passed directly to our payment processor, Stripe, and we do not store full payment card details on our servers. Stripe's use of your information is governed by their own Privacy Policy.

Legal Basis for Processing Personal Data (UK GDPR)

If you are located in the United Kingdom or European Economic Area, our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We may process your personal data because:

  • We need to perform a contract with you (e.g., to fulfill your order)

  • You have given us permission to do so

  • The processing is in our legitimate interests and it's not overridden by your rights

  • To comply with the law

Use of Data

EUGENIEGER uses the collected data for various purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support (using your email and phone number)

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To fulfill orders for our products and to provide you with invoices and order confirmations

  • To communicate with you about your order

Disclosure Of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of EUGENIEGER

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

  • To our payment processor, Stripe, as required to process your payments and prevent fraud.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Specifically, as we use Stripe and Shopify (Canadian company), your data may be transferred to and processed in the United States and Canada. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Rights (UK GDPR)

If you are a resident of the United Kingdom or European Economic Area, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

  • The right to access, update or delete the information we have on you

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

Security Of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our primary Service Providers are:

  • Shopify: Our e-commerce platform provider (based in Canada).

  • Stripe: Our payment processing partner (based in the United States and operating globally).

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: amalkayaerts72@gmail.com

  • By phone number: +44 20 3946 9602

  • By mail: 36 Whitmore Rd, Harrow HA1 4AD, United Kingdom